Benefits:

Company parties
Employee discounts
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

About the Role:

Precision Door Service is looking for an organized and energetic Office Assistant/Dispatcher to join our team in Kansas City, MO! In this role, you'll be the backbone of our daily operations — connecting customers with our skilled technicians and keeping everything running smoothly behind the scenes.

Responsibilities:

Dispatch technicians to residential and commercial service calls efficiently and accurately
Answer inbound customer calls, schedule appointments, and provide exceptional customer service
Maintain and update scheduling software and service logs throughout the day
Communicate with field technicians to monitor job status and adjust schedules as needed
Process work orders, invoices, and basic data entry tasks
Handle customer inquiries, complaints, and follow-ups in a professional manner
Support office staff with general administrative duties as needed

Requirements:

Prior experience in dispatching, customer service, or an administrative office role preferred
Strong multitasking and organizational skills in a fast-paced environment
Excellent verbal and written communication skills
Proficiency with basic computer software including scheduling or CRM tools
Ability to remain calm, professional, and solution-focused under pressure
Reliable, punctual, and a strong team player

About Us:

Precision Door Service is one of the most trusted names in garage door repair and installation, serving homeowners and businesses across the Kansas City area. Our customers love us for our fast response times, honest pricing, and highly trained technicians. We take pride in building a supportive, team-oriented workplace where employees are valued and set up for success.

Compensation: $35,000.00 - $45,000.00 per year

Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.

We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.

We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.

We also ranked #227 in Entrepreneur® magazine's Franchise 500.

We received the "Spirit of Success" award from Southwestern Bell.

Multiple franchises with the Angie's List Super Service Award.

Our Mission:

To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.

Our Vision:

To establish Precision Door Service as the public standard and national household name in garage door repair service.

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

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Top 5 Reasons to Start a Career With Precision Door Service

Reliable People

Each of our franchise owners are thoroughly vetted, and we only work with owners who have strong personal and professional backgrounds. You’ll work with smart and reliable supervisors and co-workers.

Career-Oriented

At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees.

Industry-Standard Training and Safety

Our franchise owners provide second-to-none training for our technicians to ensure you’ll do the job safely and correctly. They train you the right way, and no previous experience is necessary to become a Precision Door technician.

Competitive Salaries & Benefits

Our franchise owners understand what it takes to raise a family these days. That’s why their employees enjoy a very high earning potential and benefits.

Garage Door Leaders

Precision Door has been franchising since 1999, and is now America’s leading Garage Door Repair company. And we’re growing by adding new locations throughout the country every year.